General Manager

Location: Christchurch, Canterbury

Job Type: Full time

Salary: $180,000 – $200,000 per year

Strategic Leadership | Operational Excellence | Business Growth

An exciting opportunity has arisen for an experienced and commercially astute General Manager to lead a well-established business operating within the freight forwarding and logistics sector.

Reporting directly to the Managing Director, this is a pivotal leadership appointment with responsibility for driving business performance, operational efficiency and sustainable growth.

We are seeking an accomplished leader who brings a strong understanding of the freight and logistics industry, sound commercial judgement and the ability to lead and develop high-performing teams.

The Opportunity

With oversight across freight forwarding, customs, transport, warehousing and supporting business functions, you will play a key role in shaping the organisation's future direction.

This is a broad leadership position requiring the ability to balance strategic thinking with hands-on operational oversight, ensuring the business continues to deliver exceptional service while maximising productivity and profitability.

Key responsibilities will include:

  • Providing strategic and operational leadership across the business.

  • Leading, mentoring and developing a team of operational managers and business leaders.

  • Driving financial performance, profitability, budgeting and commercial decision-making.

  • Overseeing freight forwarding, import/export, customs, transport and warehousing operations.

  • Identifying opportunities for operational improvement, efficiency and business growth.

  • Ensuring compliance with industry regulations, health and safety requirements and operational standards.

  • Strengthening relationships with key customers, suppliers and industry stakeholders.

  • Leading continuous improvement initiatives, including systems development, automation and process optimisation.

  • Working closely with the Managing Director to deliver business objectives and long-term strategic priorities.

About You

You will be an established senior leader with a proven track record of delivering results within a complex, service-driven operational environment.

Ideally, you will bring extensive experience across freight forwarding, international logistics, customs, transport or supply chain management, combined with the commercial capability to influence business performance at a senior level.

To be successful, you will demonstrate:

  • A minimum of 10 years' experience within freight forwarding, logistics or a closely related industry.

  • Proven experience in a General Management or senior operational leadership position.

  • Strong commercial and financial acumen, with experience managing budgets, profitability and business performance.

  • A sound understanding of international freight forwarding, customs compliance and associated logistics operations.

  • Demonstrated success in leading managers and multidisciplinary teams.

  • The ability to develop and implement strategic initiatives while maintaining operational accountability.

  • Strong communication, negotiation and stakeholder management skills.

  • A proactive, solutions-focused approach, with the confidence to make decisions in a fast-paced environment.

Above all, you will be a confident, credible and engaging leader who can bring people together, establish clear expectations and drive a culture of accountability and continuous improvement.

Why Consider This Opportunity?

This is an opportunity to make a genuine impact within an established business, working closely with the Managing Director and influencing both day-to-day performance and longer-term strategic direction.

The role offers significant breadth, autonomy and the opportunity to contribute to the ongoing development and success of the organisation.

For a commercially focused leader who enjoys the challenges of international freight, logistics and operational management, this represents an excellent next career step.

Apply Now

For a confidential discussion or to express your interest, please contact catherine@grahamconsulting.co.nz or apply online with your CV.

All applications will be treated in strict confidence.

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