Our client, a trusted leader in the insurance sector, is seeking an experienced Technical Claims Consultant to join their high-performing team. If you are passionate about managing complex commercial property claims and providing exceptional service, this could be your next career move.

About the Role:
You will be responsible for managing a portfolio of large and complex commercial property claims, including material damage, business interruption, and engineering claims. Working predominantly within the broker-intermediated market, you will ensure claims are handled efficiently, professionally, and in line with best practice and delegated authority.

Key Responsibilities:

• Manage claims with a technical, solutions-focused approach in accordance with best practice guidelines.
• Maintain strong, proactive relationships with customers, ensuring expectations are well managed and outcomes are delivered.
• Foster collaborative internal and external partnerships to support successful claim resolution.
• Identify and drive opportunities for continuous process improvement to enhance service delivery.

About You:

• 5+ years of experience managing large and complex commercial property claims, including material damage, business interruption, and engineering losses.
• Proven expertise working within the broker-intermediated market is highly desirable.
• Strong technical capability, excellent relationship management skills, and a customer-centric mindset.
• A proactive, solutions-oriented attitude with a focus on continuous improvement.

Why Join?
You’ll be part of an organisation that values professional development, innovation, and collaboration. This is a fantastic opportunity to bring your expertise into a dynamic environment where your skills will be recognised and rewarded.

‍