With unrivalled expertise in filtered boiling, chilled and sparkling water, we are known globally for being home to the world’s most advanced range of drinking water solutions. We provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.

Who are we looking for?

A Customer Experience Manager to lead an amazing Customer Service and Field Service Team

• Are you looking for a new challenge?
• Would you like join a diverse, trusting, and high performing team?
• Are you passionate about creating and delivering an outstanding customer experience? If so, this could be the role for you!

Who you are:

• Strong customer focus with excellent communication and interpersonal skills
• An accomplished people manager with a proven track record
• A strong focus on Health and Safety
• Proven ability to build high performing collaborative teams

What’s in it for you?

As well as a rewarding career we offer a competitive base salary and great employee benefits that include an employee perk platform, employee assistance program, employee, friends & family discounts, company incentive scheme, company paid parental leave support, Kiwi Saver, and 20 days holiday.

You will have the opportunity to lead and help build an important pillar of our business and to learn and develop new skills, achieving your highest potential while working in an inclusive, supportive, and positive work environment.

This role is office based, but we recognise the importance of flexible work arrangements to encourage a diverse and high performing workforce, so we welcome applicants that require flexibility with their days/hours.

Who are we?

Zenith Water is a subsidiary of Zip Water, manufacturer of the world renowned HydroTap Boiling, chilled and sparkling water dispensers and part of Culligan International, the world leader in water treatment. Founded in 1936 and headquartered in Rosemont, Illinois, Culligan International is a world leader in delivering premium water services and solutions that improve the health and wellness of consumers. Committed to sustainable, non-plastic solutions, the company offers some of the most technologically advanced water filtration and treatment services and products available, including water softeners, drinking water systems, whole-house systems for homeowners and bottle-less coolers for businesses. Culligan's network of dealers and direct operations is the largest in its industry, with more than 11,000 employees and 1,000 dealers in 90 countries. Culligan’s 35+ brands serve more than 50 million customers every year and share a mission of bringing better water to consumers anywhere they need it – in the home, at work or on the go.